Cloud Support Associate Trainee


We have an exciting opportunity to join the F9infotech team as an Cloud Support Associate Trainee . We’ll provide you with meaningful work and education opportunities that will allow you to develop your skills and enhance your career with us, but equally important you can also enjoy a strong work life balance. To ensure this we offer a flexible work schedule, hybrid work and a comprehensive benefits package to enable you to live a healthy fulfilling life in and outside of work.

As an entry-level Cloud Computing Engineer, you will be supporting all technological tasks involving Cloud Computing Engineering and help large organizations make the shift from traditional IT methods. Your work will directly benefit the productivity and performance of an organization by providing speedy, reliable and secure computing resources.

As a Cloud Support Associate within company you will become a trusted advisory to suggest customers on cloud vendors that suits their needs, educate them on the value proposition of company cloud and participating in deep architectural discussions to ensure their solutions are designed for successful deployment in the cloud. Cloud Support Engineer will also work closely with the sales and technical team of cloud vendors including Google Cloud, Microsoft Azure, Amazon Web Services.

Work Location:

  • Kochi, India(On-Site).
  • Responsibilities and Duties

    • Provide first line support on cloud services of Google, Microsoft, Amazon.
    • Provide architectural guidance and recommendations on running applications on cloud.
    • Assist solution providers with the definition of technical strategies that will enable them to present their offering on the cloud platform.
    • Develop technical content, such as white papers and reference architectures, that can be used by our customers and partners to assist them in deploying cloud-based solutions.
    • Participate in events, user groups, and peer group meetings.
    • Identifying new business development opportunities in domestic markets.
    • Creation of pitches and proposals to expand the customer base.


    • Must have strong drive to results and passion for growing businesses.
    • Must be highly professional, confident, pro-active and well organized
    • Passion for supporting business to grow using technical solutions.
    • Excellent oral and written communication skills including presentation skills.
    • Must be highly self-motivated and a good team player.
    • Must have strong decision-making, and problem solving skills.
    • Passion for learning outside of your current knowledge set as the industry develops.
    • Excellent communication skills with an ability to build relationships and to understand business stakeholder requirements and context.
    • Interest in understanding how technology components interrelate to each other and ensure systems are running smoothly.
    • Logical approach with the ability to break large complex problems down into smaller components.

    Required Experience and Qualifications:

    • Fresher with aptitude for cloud and allied technologies.
    • Experience in basic accounting and computer skills.
    • AWS , Azure or Google Basic Certification.
    • Diploma or Graduation Completion.

    Cloud Computing Engineering career prospects:

    • IT support (first line of triage in simple infrastructures and core AWS services).
    • Automation of simple tasks through Python scripting, including in an AWS core services environment.
    • Basic networking configurations.
    • Simple AWS core services configurations.

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