This Privacy Policy explains how F9 INFOTECH (“the Company,” “We,” “Us,” or “Our”) collects, uses, discloses, and protects Your personal information when You use Our website, applications, or services (collectively, the “Service”).

By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy. We are committed to handling Your information responsibly and transparently in compliance with applicable laws in the United Arab Emirates, India, and Canada.

1. Interpretation and Definitions

Words with initial capital letters have meanings defined below. The same meanings apply whether they appear in singular or plural form.

• Account: A unique account created for You to access Our Service.
• Company: Refers to F9 INFOTECH, operating in the United Arab Emirates, India, and Canada.
• Cookies: Small files placed on Your device that store details of Your browsing activity.
• Device: Any device used to access the Service (computer, mobile, or tablet).
• Personal Data: Any information that identifies or can identify an individual.
• Service: Refers to the Website and related applications, including WhatsApp-based communication channels.
• Service Provider: Any individual or company processing data on Our behalf (e.g., hosting, analytics, or support).
• Usage Data: Data automatically collected such as IP address, browser type, pages visited, and session duration.
• You: The individual or entity accessing or using Our Service.

2. Data We Collect

Personal Data You Provide

We may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Address, City, State, Postal Code, Country

Usage Data

We collect information automatically when You access the Service, such as Your device’s IP address, browser type, operating system, pages visited, time spent, and other diagnostic data. When using a mobile device, we may collect mobile identifiers, OS version, and network data.

Information from Third-Party Services

If You connect to Our Service via a third-party platform (e.g., Facebook, Google, or WhatsApp), We may collect information such as Your name, email address, and profile picture, as permitted by the platform. You can revoke this access anytime via the third-party settings.

3. How We Use Your Data

• To operate and maintain the Service
• To communicate with You via WhatsApp, email, or phone
• To manage Your account and respond to inquiries
• To improve our website and user experience
• To comply with legal obligations

4. Sharing and Disclosure

We may share Your information only with trusted partners and in compliance with this Privacy Policy:

• Service Providers: For hosting, analytics, or messaging support.
• Legal Obligations: When required by law or government authority.
• Business Transfers: If F9 INFOTECH merges or transfers assets, with prior notice.

5. Data Security

We apply technical and organizational security measures to protect Your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes of this Privacy Policy or as required by applicable law in the UAE, India, or Canada.

7. Your Rights

You have the right to access, correct, delete, or withdraw consent for the processing of Your personal information. To exercise these rights, contact us at info@f9infotech.com.

8. Cookies

We use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.

9. Links to Other Sites

Our Service may contain links to external websites not operated by Us. We encourage You to review their privacy policies before providing personal data.

10. Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted on this page with the revised “Effective Date.”

11. Contact Us

F9 INFOTECH
Dubai, UAE | Kerala, India | Toronto, Canada
Email: info@f9infotech.com
Website: https://www.f9infotech.com