Effective Date: October 9, 2025
Last Updated: October 9, 2025

Welcome to the website of F9 Infotech (“Company,” “we,” “us,” or “our”). By accessing or using our website (the "Site"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the Site.

1. Use of the Website

• The content provided on this Site is for general informational purposes regarding the services we offer.
• You agree to use the Site only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.
• Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offense.

2. Services

• Our IT services, including but not limited to cloud computing, managed services, cybersecurity, software development, and consulting, are governed by separate agreements between you and the Company.
• Use of the services will require entering into a formal agreement and will be subject to specific terms, conditions, and policies related to those services.
• Communication through Meta platforms (including WhatsApp Business) will only be used for legitimate business purposes and in compliance with Meta’s policies and applicable privacy laws.

3. Authentic Business Communication (Meta Compliance)

• F9 Infotech uses Meta’s WhatsApp Business Platform solely for verified business communication.
• We will never request confidential information such as passwords, payment details, or OTPs through WhatsApp or any other messaging platform.
• You agree to communicate with us through verified contact numbers and official business accounts only.
• Messages sent via WhatsApp or other Meta platforms are logged and managed in accordance with Meta’s Business and Commerce Policies.

4. Intellectual Property

• All content, materials, trademarks, logos, designs, text, software, and other intellectual property on the Site are owned or licensed by F9 Infotech.
• You may not reproduce, distribute, modify, or otherwise use any content from the Site without our prior written consent.

5. User Conduct

• You agree not to misuse the Site or our communication channels, including but not limited to hacking, sending viruses, or engaging in any activity that could harm the Site, the Company, or other users.
• Violation of these Terms may result in termination of access and possible legal action.

6. Limitation of Liability

• F9 Infotech makes no warranties or representations about the accuracy or completeness of the content on this Site or linked third-party websites.
• Under no circumstances shall the Company or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this Site or our communication channels.

7. Privacy Policy

• Your use of this Site and our communication services (including WhatsApp Business) is governed by our Privacy Policy, which describes how we collect, use, and protect personal information.
• By using the Site or communicating with us via Meta platforms, you consent to the data practices described in our Privacy Policy.

8. Third-Party Links

• The Site may contain links to third-party websites. These links are provided for your convenience only.
• F9 Infotech does not control or endorse these third-party sites and is not responsible for their content or privacy practices.
• Accessing such websites is at your own risk.

9. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms at any time without prior notice.
• Changes will be effective immediately upon posting on the Site.
• Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

11. Contact Information

If you have any questions or concerns about these Terms or wish to verify our official WhatsApp Business account, please contact us:

• Email: info@f9infotech.com
• Phone: +971-545938977
• Website: www.f9infotech.com