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Case Study – PNID.IO

Project Details

Client Name: PNID.IO

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Case Study PNID.IO | F9 Infotech
Case Study · Engineering Technology & AI

PNID.IO builds an AI-powered, governed multi-tenant SaaS platform on AWS

How F9 Infotech designed and delivered a cloud-native engineering-drawing intelligence platform from scratch, combining GPU-accelerated AI, Amazon Bedrock, automated tenant provisioning and enterprise-grade AWS governance.

PNID.IO
UAE · AI-powered P&ID digitization · Multi-tenant AI SaaS
5–8 minper-drawing processing time
80%less manual engineering effort
70%lower infrastructure cost
99.9%+platform availability
100%tenant-level data isolation
About the Customer

Turning engineering drawings into intelligent, connected asset data

PNID.IO transforms Piping and Instrumentation Diagrams (P&IDs), together with PFDs, isometrics and related engineering drawings, into structured, connected and validated intelligent asset data for SmartPlant P&ID and Enterprise Asset Management (EAM) systems.

Its proprietary platform and machine-learning models automate diagram recognition, asset identification and structured-data generation, reducing manual engineering effort from hours to just 5–8 minutes per drawing.


The Challenge

A compute-intensive AI platform had to be built from zero

At inception, PNID.IO had a powerful idea — turning static engineering drawings into intelligent, connected data — but no cloud infrastructure to run it on. Reading a P&ID with AI is compute-hungry work: workloads spike hard when customers upload batches of drawings, then go quiet.

PNID.IO needed a platform that could carry heavy, bursty AI workloads on demand, keep every customer's engineering data strictly separated, and meet enterprise-grade governance requirements from day one.

  • High-compute AI processing: Symbol, line and text recognition across complex engineering drawings.
  • On-demand execution: Heavy compute should run only when drawings are being processed, keeping cost tied to actual use.
  • Strict tenant isolation: Customer plant designs required secure per-tenant data separation.
  • Zero-touch onboarding: New enterprise customers needed to be provisioned without manual configuration.
  • Automated infrastructure: Networking, security guardrails and deployments had to be repeatable and automated.
  • Governance: Multiple environments required consistent security and compliance controls.
  • Scalability and resilience: The architecture needed to grow with demand without carrying unnecessary always-on capacity.

The Solution

An AI-native, multi-tenant SaaS architecture on AWS

F9 Infotech designed and implemented a complete enterprise-grade multi-tenant SaaS architecture on AWS from the ground up, using an AI-native delivery model across the full build.

Amazon Kiro

AWS's spec-driven agentic IDE authored the platform's Terraform infrastructure-as-code layer, including account bootstrapping, networking, security guardrails and per-tenant provisioning logic.

Custom AI Detection Engine

A proprietary computer-vision model, built and trained in-house, runs on GPU-accelerated Amazon EC2 instances to detect symbols, tags and lines directly from drawing images.

Amazon Bedrock

Provides the reasoning layer that maps detected symbols and tags into a connected engineering graph and enables natural-language interaction with digitized drawings.

AWS Organizations

A structured multi-account framework provides a dedicated AWS account per customer tenant, with Service Control Policies enforcing governance, security guardrails and compliance.

AWS Fargate + Lambda

Containerized execution and event-driven orchestration provide scalable, serverless-first processing matched to actual workload demand.

Amazon EC2

GPU-accelerated instances host the custom AI detection engine and support other high-compute processing tasks.

AWS CodePipeline

Automatically builds and deploys the application stack into newly created tenant accounts, eliminating manual reconfiguration during onboarding.

Terraform + CloudFormation

Infrastructure-as-code establishes networking, security guardrails and account baselines in a repeatable, governed manner.


Platform Architecture

Governance and isolation built into the platform foundation

A centralized core account hosts shared services and application logic, while a dedicated AWS account is automatically provisioned for each customer tenant. Service Control Policies enforce governance and security guardrails across accounts.

When a customer is onboarded, the tenant account is provisioned, governance policies are applied and the application environment is deployed automatically — without manual reconfiguration or delay.


The Results

Faster engineering workflows, lower cloud spend and enterprise-grade isolation

Automated P&ID processing now takes 5–8 minutes per drawing, representing an approximate 80% reduction in manual engineering effort. Serverless, on-demand execution reduced infrastructure cost by 70%, while the governed multi-account model delivers 99.9%+ platform availability and 100% tenant-level data isolation.

5–8 minper-drawing processing time
80%less manual engineering effort
70%lower infrastructure cost
99.9%+platform availability
100%tenant-level data isolation

Business Outcomes

A future-ready foundation for engineering intelligence

Cloud-native SaaS from scratch

AI diagram intelligence sits at the core of the platform rather than being bolted on afterward, shaping the platform around PNID.IO's engineering workflows.

Enterprise-grade multi-tenancy

Account-level isolation and SCP-enforced guardrails keep each customer's engineering data fully separated.

Automated customer onboarding

Manual provisioning is removed as a bottleneck, enabling new customers to be brought on and processing drawings without slowing the team down.

Optimized cloud spend

Elastic and serverless compute is matched to real usage, avoiding unnecessary always-on infrastructure while drawings are not being processed.

Future-ready AI capabilities

The platform is positioned for natural-language plant queries, automated inspection insights and live simulation on connected drawings.


AWS Services & Technology

The technology foundation

AWS AI Services Amazon Bedrock, Amazon Kiro
Infrastructure & Compute AWS Organizations, AWS Fargate, AWS Lambda, Amazon EC2 (GPU-accelerated)
IaC & CI/CD Terraform, AWS CloudFormation, AWS CodePipeline
Custom Technology Proprietary AI detection engine — computer vision, GPU-accelerated, self-hosted on Amazon EC2

Building an AI-powered engineering platform?

Talk to F9 Infotech about designing a secure, scalable and governed cloud foundation for your AI workloads.

Talk to F9 Infotech

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